Home Sweet Home LED Neon Sign

Do you ship your products to locations outside of the China?

We currently ship our products worldwide.

No, all of our neon sign shipments must be individually packaged in their specially designed packaging, to ensure that your neon signs arrive to you in great condition.  We have spent years perfecting the shipping process for our neon signs, and our breakage rate is currently less than 2% of all outgoing sign shipments.

Do you charge an order cancellation fee?

All canceled orders may be subject to a $25.00 Cancellation Fee if your order is canceled after the payment has already been processed. This fee does not apply to returns under the 30 day Satisfaction Guarantee.

We do not ship any of our products out Collect on Delivery, all orders must be pre-paid. We accept all major credit cards, check, or you can also make a payment to us via Paypal if you would like.

At Baidroid Sign group we have a firm commitment to two different ideals- Quality and Value. At Baidroid Sign Group we understand that a quality product begins with a quality design.

Our designers not only have degrees in graphic design that ensure that your sign will look great, they also have extensive training in neon engineering to make sure that your sign will be last for years to come. Issues such as transformer placement, glass diameter, and electrical layout are all considered when balancing your signs look and functionality. When our designers work with you to create the look that you need, you can rest assured that the finished product will look just like what you approved. Other sign companies may offer a free quick computer rendering, but these drawings often prove to be unworkable when it comes time to actually create your sign, and the results are often disappointing.

Our other concern is value. We know that you work hard for your money and that you are looking to keep as much of it as you can! Free designs sound great, but let’s face it- nothing is really free. Companies that offer free designs are really just loading the cost of the design into the price of your sign. Here is the problem with that- They are not loading only the cost of your design into your sign price, but rather the cost of the entire design department is being divided into the cost of your sign. We get hundreds of design requests every month. Some are from serious shoppers others are from the simply curious. By purchasing your sign design you can rest assured that the only design you are paying for is yours. You also know that if you should choose to purchase more than one sign of that design that you never have to pay the design fee again, giving you an instant discount on multiple sign orders.

At Baidroid we may do things a little differently, but we always have your best interests in mind.

How long is the warranty on my sign?

All of the Neon Signs that are manufactured by Baidroid will have a full 1 year warranty which covers the glass against any defects, and also all electrical components from failure within the first year of ownership. All of the products listed for sale on our website should have the warranty period listed on the product detail page.  If you have any questions, please give us a call at +86-431-89270225.